Operations Coordinator

  • Position: Operations Coordinator
  • Industry: Commercial > Admin, Secretarial, PA
  • Location: Newark, Notts

  • Job Type: Full Time, Part Time, Permanent
  • Salary: £24K

Job Description

Operations Coordinator
Newark, Full Time, Permanent
£24,000 Per annum.

We are seeking an Operations Coordinator for our Newark based client on a full time basis (part time also considered). You will be joining a friendly, welcoming team in a varied and exciting role.

THE ROLE

As Operations Coordinator, your duties will include:

  • Data Entry and rate loading to be implemented on a range of Global Distribution Systems (GDS)
  • Analysing data and providing advice for key stakeholders on how to use various systems
  • Responding to inbound queries via telephone, live chat, email, web forms
  • Supporting the team on projects and working to deadlines
  • Dealing with complaints efficiently and effectively
  • Confidently and accurately sourcing information and providing your knowledge on a B2B and B2C basis via telephone and email to make sure that precise information is recorded

THE CANDIDATE

Experience required to be a successful Operations Coordinator includes:

  • Excellent attention to detail
  • Accurate data analyser to maintain consistency to updating data between systems
  • Experience of the customer service industry
  • Ability to work to deadlines and targets
  • Clear and confident telephone manner
  • Knowledge of Microsoft Word and Excel

THE BENEFITS

  • 28 days annual leave (inclusive of Bank Holidays) to increase with length of service
  • Bonus day off for your birthday
  • Bonus day off for Christmas shopping
  • Free on-site parking
  • Casual office

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.