Telephone Account Manager

Telephone Account Manager
Lincoln, Full-Time, Permanent
£23,100 (£32,000 Expected Earnings)

This is a fantastic opportunity to join a market-leading and growing business in Lincoln. As a Telephone Account Manager, you will be responsible for proactively contacting the customer base regularly, dealing with incoming customer orders and responding to any queries (pre and post-sale) with the aim of ensuring overall customer satisfaction.

ROLE AND RESPONSIBILITIES

• Call planning using the customer database to maximise and plan sales opportunities
• Maintaining the Company database and updating customer information
• Working proactively to sales targets (with existing customers)
• Producing and following-up quotations
• Providing basic product support and information
• Liaising with Field Sales Teams, Customer Services and Finance regarding stock availability, customer issues (pre and post-sales) and credit limits-
• Upselling making customers aware of new products, promotions and offers
• Promoting the best interests of the company at all times whilst acting in a professional manner
• Attending sales meetings

THE CANDIDATE

The successful Telephone Account Manager will be able to demonstrate previous sales and/or account management experience. Our Client is looking for a proactive individual who can work on their own initiative as well as part of a team.