Bilingual Technical Support Agent (Spanish, French or Romanian)

  • Position: Bilingual Technical Support Agent (Spanish, French or Romanian)
  • Industry: Commercial > Customer Service
  • Location: Newark, Notts

  • Job Type: Full Time, Permanent
  • Salary: £21.2K - £22.5K

Job Description

Bilingual Technical Support Agent (Spanish, French or Romanian)
Newark, Full time, Permanent (Remote / Home Working Available)
Salary £21,200 - £22,500 per annum.

We are seeking a Spanish, French or Romanian speaker who has exceptional customer service skills for our award-winning client in Newark. This full time, permanent role will suit somebody has a flexible attitude to working, an understanding of technology and a superb telephone manner.

Role and Responsibilities

As a Bilingual Technical Support Agent, your duties will be inclusive of:

  • Offering technical support in both Spanish and English
  • Using CRM and other systems to log incidents
  • Providing solutions to technical faults
  • Escalating technical queries when required
  • Offering exceptional customer support

Candidate

An ideal Spanish, French or Romanian Customer Support Agent will possess the following:

  • Fluent in written and spoken Spanish and English
  • Excellent problem solving skills
  • Attention to detail
  • Driven, with great communication skills
  • Flexible approach to working hours

Experience of working within a call centre / technical support environment would be advantageous, however training will be provided.

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.