Administration and Projects Assistant

  • Position: Administration and Projects Assistant
  • Industry: Commercial > Admin, Secretarial, PA
  • Location: Newark, Nottinghamshire

  • Job Type: Full Time, Permanent
  • Salary: £Attractive

Job Description

Administration & Projects Assistant
Newark, Full time, Permanent
Salary Dependent on Experience

Role and Responsibilities

  • Process and respond promptly to incoming communications via telephone, email or face to face, accurate message taking, and distribution of information as necessary
  • Enter and maintain information on various systems, keeping information up to date
  • Assist with larger projects and manager smaller projects
  • Provide support to the Technical Administrator and assist with customer support
  • Answer a variety of enquiries and act as initial point of contact supporting service delivery, customer service and escalation of issues when required
  • Draft up of processes and instructions, creating a base of customer FAQs
  • Adhoc administrative duties as and when required

Candidate

A successful Administration and Projects Assistant, you will ideally posses the following:

  • Excellent communication skills
  • Customer service experience within an office environment
  • Superb IT Skills (Word; Excel; Publisher; Adobe)
  • Strong organisational skills and ability to work to strict deadlines

Experience in a project based role would be desirable

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.